Frequently Asked Questions
How do I place an order?
To place an order please reach out directly to [email protected].
How do I get in touch with my Customer Service Representative? My Sales Representative?
We’d love to connect with you! Feel free to reach out at [email protected], and our team will be happy to assist you.
I need a different size protection product. What are my options?
We’re happy to help. Our team frequently collaborates with customers to develop custom sizing and new protection solutions, often with a fast path to market. To explore your options, please contact us directly at [email protected].
How can I request product samples?
To request samples, please reach out to your sales representative or contact us at [email protected].
Why is PVC harmful?
To learn about this topic and understand the risks of PVC, read more at Proposition 65 – Your Right to Know!
What are my PVC-free alternatives?
How does Raine Medical support sustainability in healthcare?
We align our solutions with best practices shared by organizations like Practice Greenhealth, a leader in sustainable healthcare. This means our products and guidance help hospitals reduce waste, improve supply choices, and support “Greening the OR” initiatives — where operating rooms, which generate up to 30% of hospital waste, are key sustainability targets.
Where do I find product brochures?
Please find Raine Medical product brochures:
Instrument Protection Products for Sterile Processing – Brochure
Does Raine offer product training?
Yes! We are happy to arrange a training for you and your staff either in person or virtually. To schedule virtual or in-person training, please contact [email protected].
How do I find information about Raine’s events?
Visit our News & Insights page for the latest information.
How can I inquire about information not found on the website?
For any inquiries about Raine Medical or our products, please email [email protected] or call us at 616-290-5566.